FAQs – Your Frequently Asked Questions

Last updated: April 1, 2024

Q: Do you offer customization for furniture?

At this time, we do not offer customization options for our furniture items. We recommend carefully measuring your space before making a purchase to ensure the perfect fit with our diverse selection of products.

Q: Can I get assistance with interior design?

Yes, we offer interior design consultations exclusively through chat and email. Our experts are ready to help you select and style our products to enhance your space. Please reach out via our chat service or email us for personalized design guidance.

Q: What is your return policy for online purchases?

Customer satisfaction is our priority. We accept returns within a specified period, provided the items are in their original condition. For details on the process and any exceptions, please visit our Return Policy page.

Q: How does international shipping work?

We offer free shipping to our customers in the USA, Canada, Australia, the UK, and all EU countries, with absolutely no additional shipping costs. Unfortunately, at the moment, we are unable to offer shipping options to countries outside of these regions. We appreciate your understanding and are working to expand our shipping capabilities in the future.

Q: What steps do you take towards sustainability?

At our core, we strive for sustainability, aiming to weave eco-friendly practices into our business whenever possible. While our ambition is to offer products with a sustainable background, achieving this goal across our entire range remains a work in progress. We actively seek materials and partnerships that align with our environmental values, dedicating ourselves to improving and expanding our sustainable offerings. Your support helps us move closer to this goal, fostering a greener future with each purchase.

Q: How can I track my order?

Once your order is placed, we’ll send you an email with tracking information so you can follow your order’s journey to your doorstep.

If you have any further inquiries or need assistance selecting the perfect pieces for your home, don’t hesitate to contact us. We’re always here to offer our support and to help you bring your vision of a beautiful, personalized space to life with our unique and carefully curated furniture and home decor.

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